About Student Beans
Student Beans is an industry-leading, global marketing platform. We produce our award-winning technology for the world’s most famous brands such as Google, TopShop, Microsoft, Apple, and Domino’s, connecting them with the youth market and driving hundreds of millions of pounds of student sales every year. As winner of Digital Business of the Year, we consistently innovate to offer new solutions that drive ROI for our retailers and brands, satisfy our consumers and create an empowering workplace for our employees.
In 2017 Student Beans doubled in size, growing all of our UK offices across London, Birmingham and Manchester, but we also opened our brand new office in New York! In 2018 we will be embarking on our most exciting journey yet, tripling in size, expanding internationally across Europe, Asia and Australasia and continuing to engage with even more of the world's biggest brands.
About the Role
Student Beans is winning more clients than ever before and as we continue on our incredible journey of growth, we are looking for an Account Manager to join us!
Working within our young, outgoing and amazingly talented Account Management team, you will look after the world's biggest brands - TopShop, Ted Baker, Missguided, GymShark, Uber ... to name a few! You will be the face of Student Beans, providing outstanding service and support to our clients over the phone and face-to-face. The successful candidate will have a passion for building relationships with a great commercial mind to identify and grow further business opportunities.
- Provide outstanding account management and client support to the world's biggest brands, both over the phone and face-to-face.
- Coordinate with internal product teams.
- Understand clients' needs and manage expectations.
- Report on and optimise performance.
- Find growth opportunities for clients’ activity e.g. such as account expansion, renewals or strategic media campaign initiatives.
- Be the main point of contact and the face of Student Beans for your clients.
- Liaise with retailers and publishers to achieve the best working partnership.
We’d really like to hear from you, if you have …
- 1+ years of experience in a similar Account Manager / Customer Success role.
- Enthusiasm, passion and ambition!
- Excellent communication skills with the ability to build great relationships over the phone and face-to-face.
- The ability to excel in a fast-paced and dynamic environment, managing deadlines and projects.
- A commercial mindset, achieving great results for both your clients and the business through upselling and growing existing accounts.
Life at Student Beans
We are continuing to build a platform that we are passionate about and a business that our employees are proud to work for.
At Student Beans, we believe our success is only due to the fantastic people that have helped us on our journey. And so creating a fun and unique culture, where the environment is empowering and rewarding, is our main priority!
Here are just a few things that make Student Beans an awesome place to work:
- Competitive salary with generous bonus schemes and incentives.
- Amazing culture - casual dress, office Sonos, ping pong, overflowing fruit bowl, constant supply of sweet treats and drinks fridge!
- Flexible working hours.
- Young, vibrant and social environment - famous Christmas and Summer parties, regular socials and adventurous activities.
- Free gym membership.
- Incredible partnership discounts for the biggest brands in the world: Google, Apple, TopShop, Ted Baker, GymShark, Domino's, Missguided ...